4 handy Microsoft Teams features to take advantage of

4 handy Microsoft Teams features to take advantage of

A year into the pandemic, businesses continue to look for permanent solutions to combat the communication and efficiency challenges of remote working. For many, the answer has been Microsoft Teams. With 115 million active users in October 2020 and use by over 500,000 organisations, it has quickly become one of the world’s top collaboration tools.

However, while Teams offers a significant amount of obvious value, there are a few supplementary features that are more hidden. The four features listed below can help improve organisation, multi-tasking, and professionalism with a few clicks of the mouse:

Rich messaging

While it’s not quite as hidden as some features, the rich messaging functionality is still tucked away in the corner of your Teams chat box. Pressing the ‘A’ icon in the bottom-left corner opens additional style options that are perfect for long-form or more professional content.Microsoft Teams

Rich text formatting lets you add bold, italics, underlines, and strike through to your text so you can add some character and meaning to messages. It also lets you highlight text, change colour and size, and use various heading styles to really differentiate sections.

Search bar shortcuts

In its default form, the Microsoft Teams search bar is an incredibly useful tool, but it gets even more powerful if you utilise its in-built commands. You can change your status, call a phone number, see recent files, test your call quality, and add notes without leaving the screen you’re on.Microsoft Teams


Even better, you can do so without time-consuming clicking by pressing Ctrl+F on your keyboard. Once users get used to this workflow, it’s sure to increase productivity and efficiency. Here’s a full list of available commands:

Command Use
/activity View someone’s activity
/available Set your status to available
/away Set your status as away
/busy Set your status to busy
/call Call a Teams contact or phone number
/dnd Change your status to do not disturb
/files See your recent files
/goto Go directly to a team or channel
/help Opens Teams’ help section
/join Join a specified team
/mentions See all the @mentions in your feed
/org See a person’s organisation chart
/pop Pop out a chat into its own window
/saved View all of your saved messages
/testcall Check your call quality in Teams
/unread View all of your unread activity
/whatsnew See Teams’ new features and changes
/who Ask Who a question about someone
/wiki Add a quick note

Message categorisation

You can easily tag your messages to customise the way they list in terms of priority. The ‘!’ in your chat box’s formatting bar offers two additional options: Important and Urgent.Microsoft Teams

The important tag will change your message’s accent colour to red and add a large “IMPORTANT!” header above it. To the right of the message, Teams also surfaces a large exclamation mark icon just to make sure it can’t be missed.

The urgent tag is a bit more nuclear and is best reserved for issues that can’t wait. The recipient of the message will receive a notification every two minutes for twenty minutes. Perfect if the recipient isn’t checking the chat.

Pop-out chat

Teams’ pop-out chats were introduced early last year. An invaluable but under-utilised feature, it lets users separate a one-on-one chat into its own window for easy reference.

In doing so, the pop-out chat feature enables better multi-tasking. You can keep an eye on several chats at once and arrange them how you see fit. In practice, it’s an even better tool if you need to keep an eye on a chat while viewing a document or performing another task in the client. You can even combine this with our earlier tip by typing /pop in the search bar.

These are far from all of the features tucked away in Microsoft Teams, but they’re the ones that we think will have the most positive impact on your working day. With some simple training, businesses can boost their usage throughout the workforce for sizeable productivity gains.

Want to know more?

Let us help you deploy and adopt Microsoft Teams today, so your organisation can stay connected, productive, and efficient no matter where you work!

call 0333 241 2226 or email [email protected]

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