WHAT IS TRIDENT-UC
Trident-UC is Curatrix flag ship fully hosted and managed High Definition (HD) IP telephony service (VoIP). Our Trident-UC platform is run on BT’s highly resilient and secure next-generation network and provides the functionality of a high-end telephone system but with no physical on-site switch.
To connect to Trident-UC you simply require a reliable voice quality internet connection. We believe that call quality is paramount, which is the reason why we offer dedicated voice over Broadband and Ethernet circuits.
For those businesses with multiple sites, we provide Ethernet circuits to ensure maximum call quality securely linked by our Virtual Private Networks (VPNs). Importantly, Trident-UC call traffic bypasses the public internet entirely, ensuring absolute quality of service for our customers.
Cloud VoIP and Unified
Curatrix has converged VoIP Telephony and
Unified Communications into one single platform
Contact Curatrix Now On 0333 241 2226
Whats included with Trident-UC?
Unlimited Free On-Net Calls
Get free calls between SIP / VoIP systems.
UK 01, 02 and 03 numbers and UK mobile networks
Advanced Hunt Groups
Multiple interconnected hunt groups with overflow and forwardings.
Self Service Portal
Make realtime changes to your environment and monitor your companies usage.
Short Term Contracts
Contract Lengths to meet your business requirements.
Traditional Voicemail and Voicemail to Email.
Unlimited levels of Auto Attendants and Voice Prompts.
Work anywhere using your Landline Numbers.
Upto 7 years call recording to meet compliance requirements.
Integrate with your CRM System and Microsoft Office.
WHO WOULD BENEFIT FROM TRIDENT-UC?
Trident-UC is suitable for businesses of any size with single or multiple sites. We can scale from the very small single office to multisite networks or indeed large corporate headquarters, providing seamless, reliable, predictable and hassle-free levels of communication functionality.
All Our plans include
Keep your Existing
30 Day Contracts
FAQ - Your questions, We have the answers!
What is Trident-UC?
Trident-UC is a Cloud based VoIP solution built using the award winning, world leading Cloud Communications platform, Broadcloud.
I currently have my own SIP trunks, can we retain these?
Unfortunately, no – If we can’t control the whole network and provide your entire solution, we can’t guarantee the quality of the service of your telephony solution. More importantly, we believe that by taking control of your whole network, we reduce the demarcation points in the supply chain and can increase the level of support we can provide.
Can I integrate my Sales CRM?
There are ‘out of the box’ integrations with many CRMs, such as SalesForce, Microsoft Dynamics, Zoho CRM as well as with other desktop applications such as Office 365, Outlook and Skype for Business.
Is our existing Internet Service suitable for your VoIP solution?
Running a cloud first strategy relies on good bandwidth. If you have 10 users and business broadband, you may ‘get away with it’, however, if you have 100 users you’ll likely need dedicated connectivity. If you are concerned, please contact our team today and we will confirm whether your connection is suitable.
How quickly can Curatrix install my solution?
The PBX can be set up in a day up to 150-200 users, handsets, if required, can be delivered next day, the porting of existing numbers takes on average 15 working days but can be ‘pointed’ to work on our solution within 24 hours of an order being placed on OpenReach. Install can be carried out within 72 Hours of a signed order/contract.
Can we still use Fax functionality?
Yes, and our solution also enables Fax to Email, Scan to Fax and Email to Fax functionality.
What if we’re not happy with the service?
We aim to resolve all complaints in a swiftly fashion, however, as a Telecommunications provider we are required by Ofcom to provide you with details of a complaints ombudsman – details of which can be found in our Terms and Conditions.
You seem to have included lots, so whats not included?
Every proposal to us is an opportunity and if we’ve missed something, then it wasn’t discussed. We’ve included all you’d expect to receive from a Cloud Telephony Solution, and should you not see a feature on our lists, chances are it is included, but we’d love to know about it anyway.